Welcome to the privacy policy for SevenPlay. This page explains how we collect, use and protect your personal information when you register, play or otherwise interact with our services. We take your privacy seriously and aim to be clear about the data we hold and the choices you have about it.
We collect information you provide when you create an account or contact us. This typically includes your name, date of birth, postal address, email address, phone number and any identity documents required to complete verification checks. We also record account credentials and communication preferences.
When you use our site or app we collect technical information such as IP address, device and browser details, operating system, location data where permitted, and log information about your sessions. This helps us keep the platform secure and compatible with your device.
We keep records of deposits, withdrawals, game activity, bet history, bonuses used and payment method details needed to process transactions. Where required by law or to prevent fraud we may maintain additional financial records.
We use personal and technical data to operate your account, process payments, perform verification and anti-fraud checks, and provide customer service. Transactional data is used to manage bets and payouts, to detect suspicious activity and to comply with legal or regulatory obligations. We may also use aggregated or anonymised data to improve our services and site performance.
We store information on secure servers and use standard security measures such as encryption in transit, access controls and routine monitoring to protect data from unauthorised access. Access to personal data is restricted to staff and third parties who need it to perform their roles. We retain data only as long as necessary for the purposes stated or to meet legal requirements.
We use cookies and similar technologies to remember preferences, support site functionality, analyse usage and show relevant content. Some cookies are essential for account functions, while others are used for analytics and marketing. You can manage cookie settings in your browser or via our cookie notice where available.
Under applicable data protection laws you may have rights to access the personal data we hold about you, request correction, object to certain processing, or request restriction of processing. You can also request a copy of your transactional or account history in a commonly used format if applicable.
If you need to access, update or delete your personal information, contact us through the account settings or by emailing [email protected]. We will respond to requests in line with legal requirements and may need to retain certain information to meet regulatory or security obligations.
We share data with payment processors, identity verification providers, fraud prevention services and other suppliers who perform services on our behalf. We may also disclose information where required by law or to protect the safety of our users. Any third party that processes data on our behalf is required to follow reasonable security and confidentiality standards.
We may update this policy to reflect changes in our services or legal requirements. We will publish revisions on this page and, where appropriate, notify you via your registered contact details. If you have questions about this policy or how we handle your data, please get in touch with our support team at [email protected] or via your account.
Seven Play is committed to protecting your privacy and handling your information responsibly. Thank you for trusting us with your personal data.
