At SevenPlay we are committed to safer gambling and to keeping play controlled and enjoyable. We place player safety at the centre of everything we do and provide clear tools and guidance so customers can manage time and spend, recognise risky behaviour and get help quickly if they need it.
We aim to protect vulnerable players, prevent underage gambling and promote responsible play. We take reports of problem gambling seriously and will act quickly where there are signs of harm. Our approach balances straightforward account controls with staff training and clear information so you can make informed choices about your gambling.
You can manage your account using a selection of controls available in the Responsible Gambling section. These include deposit and loss limits, session reminders, short breaks and longer time-outs. If you prefer personal assistance, our support team can help set or adjust limits for your account.
Set daily, weekly or monthly deposit limits to keep spending within your budget. You can also apply loss limits to control how much you risk over a set period. Session reminders and time limits help you track how long you play and encourage regular breaks. All tools are designed to be simple to use from your account settings.
If you need a longer break, you can choose a time-out or self-exclusion. Self-exclusion closes access to the site for the chosen period and can be a useful option for those who want to step away completely. For UK players looking for a national scheme, GAMSTOP offers an additional self-exclusion service that prevents access to participating sites.
Warning signs can include chasing losses, spending more than intended, neglecting work or family, borrowing money to gamble, or feeling anxious about gambling. If you notice these changes in yourself or someone close to you, consider using our controls and speaking to our support team.
Keep to a weekly budget, use deposit limits, set session reminders and take regular breaks. Avoid using credit to gamble and do not chase losses. Talk to someone you trust if gambling is affecting your mood or daily life. Small changes to how you play can make a big difference.
If you need specialist help, contact organisations such as GamCare, BeGambleAware, GAMSTOP or Gambling Therapy. In a crisis, reach out to emergency services or a local crisis helpline such as Samaritans. You can also speak to our team via live chat or by email at [email protected] for guidance on using tools and finding further support.
At Seven Play we encourage safe, controlled play and are here to support you every step of the way.
